Return and exchanges
Orrefors Kosta Boda AB applies a withdrawal period of 14 days. This means you need to notify us about your cancellation within this 14 day’s period. You can either call or send an e-mail. In order to return the goods, it must be intact and in original packaging if available. Contact Customer Service if you need help regarding the return.
If you use your right of withdrawal, however, you pay the shipping charges back to Orrefors Kosta Boda AB yourself.
Goods clearly personalised or otherwise tailored to your specifications are exluded from the right of withdrawal.
Orrefors Kosta Boda AB
Bruksområdet 1 Gate 4
380 40 Orrefors
Weekdays: 6.00 am – 4:00 pm
Phone: 0844 264 2070